Business Requirement

Customer is a business consultancy group with a razor-sharp focus on providing marketing services in the B2B space. The customer experienced multiple issues in their existing D365 environment which affected performance. Apple Consulting Group team assisted with core technical support in root cause analysis and subsequent solution to curb down the negative impact.

As a fundamental part of our expert Dynamics services, we unlatched our experience in resolving tickets and followed the below standard roadmap.

Post Implementation Impact

The customer assured accurate functioning of the Resolve Case Form and other applications that were previously affected. This contrived towards an optimized system for better business operations.